How to Resolve HP Smart Wireless Printer Offline Issue?

September 6, 2023

How to Resolve HP Smart Wireless Printer Offline Issue?

HP Smart wireless printer have an offline issue? Offline is one of the most common issues you might encounter with your printer device. Several reasons from missing or outdated drivers, issues in printers, network connections error and others. Also, it is quite challenging to know every time about the root cause of the issue. But, in order to fix the issue, one can use some relevant methods to resolve the offline issue. Here in this blog, you will attain a step-by-step guide to learn some most effective methods and know how to get professional help if the issue is not resolved.

Method 1: Restart the HP Smart Printer

If you want to resolve the issue with your HP smart wireless printer, then keep doing as the following steps suggest.

  1. While your printer is online, remove all the plugs from the power outlet source.
  2. After that, switch off the computer device you are using to connect the printer.
  3. You have to restart the router if the printer is connected to a Wi-Fi network.
  4. Then, insert the plug of the printer into the power outlet.
  5. Now, push the power button on the printer to turn it on.
  6. If the printer has joined a Wi-Fi network, then check the connection both the printer and computer devices are connected to the same network connection.
  7. Once you have a computer device, check the network options and make sure it is connected to the right one.

Method 2: Deselect the Option of ‘Use Printer Offline’

If the use printer offline option is on, then the printer may show the offline issue. Hence, use the following methods to get rid of the issue from your device.

  1. First of all, push the Windows logo button on your keyboard.
  2. Next, access the Control Panel and go to the Devices and Printers option.
  3. And then, select the option of the printer you are using on your device and right-click on it.
  4. Now, you have to select the option of See What's Printing.
  5. After that, a pop-up box will appear on the screen; in the box, click on the Printer tab.
  6. In the printer tab, click on the Use Printer Offline option if you see the right tick option on it.
  7. Now, check your printer device to make sure it is still showing the offline issue.
  8. If you are unable to follow the steps, then you can move to the Support page of Wireless Printer online and get a live chat or call support.

Method 3: Reset Your HP Printer

Resetting the HP printer can solve minor issues in your device, so follow the below steps to do that.

  1. If the HP printer is running, then press the Power button on it to turn it off.
  2. After that, remove the power plug and USB cable from the power outlet and computer.
  3. Next, let everything rest for at least one or two minutes.
  4. Now, attach the plugs and cables again back to their place.
  5. Lastly, turn it on and see if it is showing online.

Method 4: Disable the ‘SNMP Status Enabled’ Feature

Here is the step-by-step guide to the SNMP status-enabled feature.

  1. At the starting steps, you need to click on the Start menu in the taskbar.
  2. Next, open the Devices and Printers window after choosing its option.
  3. Now, you will see your HP printer name under the Printers and Faxes field.
  4. Right-click on the HP device option and select Properties.
  5. After that, select the Configure Port option under the Port pane.
  6. If the option of SNMP Status Enabled is selected, then deselect it.
  7. Next, you have to apply the changes by clicking on the OK option.
  8. In the last step, confirm if the offline issue has been resolved.

Note: Your HP printer may still show offline even after using the above methods. In this case, you need professional help. For expert consultants, you can visit our https://wirelessprinter.online/support page to get comprehensive help.

Frequently Asked Questions


Question

Why is My HP Smart Printer Saying It’s Offline?

Some of the prominent reasons to get the HP Smart printer saying offline are as follows:

     The printer's plugs and wires are not connecting properly to their places.

     The printer is a faulty, incompatible, or outdated printer driver.

     HP Smart printer is getting an interrupted network connection.

     The PC and computer devices are not able to communicate.

     Incorrect configuration settings and many more.

Question

What is the HP Smart App?

HP Smart app is a crucial software for the HP printer. With the help of this app, you can set up your printer device to various devices such as Windows, Mac, iOS, and Android. Plus, this app also helps users to install the necessary drivers to perform the print and scan jobs on the printer. To download the app, go to HP's official website and install it from there on your PC. And for mobile devices, get it from the applications downloader functions. 

Question

Why is My HP Wireless Printer Connected but Not Printing?

The HP wireless printer can show signs of not working even if it has proper connection. In this situation, the root causes can be ink issues, papers issue, or any other technical fault with the printer. In this case, users need to check the printer first and fulfill all the requirements. After that, use different methods according to the root cause of the issue. At the final step, go and take professional help. 

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