HP OfficeJet Pro 9015e

HP OfficeJet Pro 9015e

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Frequently Asked Questions


Question

Why is my HP OfficeJet printer offline?

There could be plenty of reasons to face the issue in your HP OfficeJet Pro 9015e printer. Also, some of the major causes could be. 

  1. The printer is not connected to a network connection. 
  2. USB cables of the printer are not appropriately attached, or they have been damaged. 
  3. The printer drivers are outdated or faulty. 
  4. The printer is facing a technical issue. 
  5. The configuration of the printer setup is not done correctly. 
Question

How do I restore Wi-Fi setup mode in my HP Officejet printer?

Here is the process you can follow to restore the Wi-Fi setup mode in HP OfficeJet Pro 9015e printer. 

  1. On your printer touchscreen panel, choose the Setup or Wireless menu. 
  2. Next, tap on the Settings or Network setup option. 
  3. And then, select the Restore Network Settings.
Question

How to connect the HP Office all-in-one jet printer to Wi-Fi?

As the following method explains, connect HP OfficeJet printer to Wi-Fi. 

  1. Please turn on the HP printer machine and place it near the wireless router. 
  2. Choose any of the options from the Setup, Network, or Wireless settings menu. 
  3. Next, click on Wireless Setup Wizard. 
  4. Now, tap on your Wi-Fi network name and type the password. 
  5. Lastly, you will see the connected message when the connection is complete.