How to Fix HP Printer Offline But Connected to WiFi?

Are you facing the issue of an HP printer offline even if it is connected to WiFi? If yes, then don't worry; all of your issues' solutions will be in this blog. The printer can show offline error if there are multiple minor or major faults in the device. Also, sometimes it becomes easier to identify the real cause of the issue. In this case, it is best to try the basic troubleshooting methods and see which one is working. This blog post will tell you about the five most effective and common methods you can use to fix the issue. Additionally, you will know the process of getting professional help if the problem is not solved easily.

Solution 1: Run the Diagnosis to Fix the Issue

Here is how you can run the diagnosis to fix the HP printer showing the offline issue.

1. Begin by clicking on the HP Smart app to open it.
2. Next, go to the Diagnose & Fix option icon and select it.
3. After that, the Start option will appear on the screen; click on it.
4. Now, the app will run a scan of your device to get the issue. Make sure not to close the app when it is running.
5. If it detects any issue, then follow the diagnostic instructions to complete the procedure.
6. Now, check if the printer is still in an offline state.

If you are having any issues with this method and are unable to fix the problem, then take the expert's help via calls or live chat from the Support page.

Solution 2: Update the HP Printer Driver

If you are using a faulty or out of date printer driver on your device, it can be one of the reasons for getting offline errors. Hence, update the driver by following the below steps on your PC.

1. Firstly, on your keyboard, press the Windows logo button.
2. After that, search for the Device Manager option.
3. Next, you need to choose the printer option that you are using.
4. After that, right-click on the HP device option and select Update Driver.
5. Moreover, select the option to Search automatically for updated driver software.
6. And then, follow the on-display instructions to complete the driver update.
7. When the update is installed on your device, restart your printer.

Solution 3: Set the HP Printer as Your Default Printer

Most printers need to be set as default; otherwise, they can show the offline issue. Hence, the following procedure will help you to set the HP printer as default.

1. For the first step, you need to access the Devices and Printers page on your PC.
2. After that, you will see many printer options under the Printers & Faxes option.
3. You need to right-click on your HP printer and choose Set as Default Printer.
4. Now, check your printer to make sure it has started working or not.

Solution 4: Make Sure the SNMP Status Enabled Feature is Not Enabled

Here are the steps to disable the SNMP status to fix the printer offline issue.

1. Initially, on your desktop, click on the Start menu.
2. After that, head to the Devices and Printers option after searching it.
3. Select the option of your printer under the option of Printers and Faxes.
4. Next, select the option of Properties after right-click on it.
5. Now, under the Port pane, choose the option of Configure Port.
6. And then deselect the option of SNMP Status Enabled.
7. Moreover, click on the OK option to apply the changes.
8. Finally, check whether the printer is showing online or offline.

Solution 5: Untick the ‘Use Printer Offline’ Option

When the use printer offline option is selected, then it might show the offline issue for your printer. The below process allows you to untick this option.

1. Move to the Devices and Printers option and right-click on your HP printer device.
2. Then from the open list of options, select See What's Printing.
3. When the pop-up box appears on the screen, then select the option of the Printer tab.
4. Now, look for the Use Printer Offline option and make sure it does not have the right tick option.
5. If it shows the right tick, then click on the option to deselect it.
6. Now, the offline issue in your printer might be gone.

Note: If the offline issue still persists in your device, then it is best to get a professional's help. For that, you can go to the Support page of the wirelessprinter.online website and get expert help via call or live chat. You can also get a free consultation regarding the issue.