Canon Portable

About Canon Portable

If you have a Canon printer, you will face errors once in a while. Well, facing errors is common with printers. Although, it can be frustrating when you have to print documents urgently. Maybe the printer goes offline, the connectivity isn't proper, the drivers are old, or the settings aren't correct. So, how would you fix them all? This blog will reveal the solutions to all the common Canon portable printer driver issues. So, let's check the issues along with their solutions. 

Issue 1: Canon Printer Unable to Connect Wirelessly

Many times the Canon printer struggles to connect to Wi-Fi. This error may result due to connectivity issues, incorrect configuration, or when the router and device are located far from each other. But you can resolve this issue effortlessly by using simple tricks.  

Solution: Use these tricks to solve the Canon wireless printer issue

• As the first step, you should check for the connectivity between your wireless network and computer device. 

• Make sure that your printer is on and connect to the computer and the network. 

• In the case of a wireless printer, check if it's working over the same Wi-Fi network as your computer device. 

• Also, make sure that the router and wireless printer device aren't too far. 

For any inquiries or concerns about printer issues, our live support experts are available 24/7* for assistance. Simply reach out to us via call or chat.

Issue 2: Canon Printer is Offline

Your Canon wireless printer may show offline status even when connected to a Wi-Fi network. This issue may arise due to a variety of reasons, for example, incorrect settings, interrupted network connection, etc. But if you don't resolve it earlier, the issue will get big. Have a look at the solutions. 

Solutions: Follow the given steps to fix the offline issue in the Canon wireless printer:

• As a solution, you must check the wireless connection. Also, check if both the devices are connected properly via USB cable and if the cable isn't broken. 

• You can restart both of your devices by powering them off and then on again. It may resolve your issue. 

• Check for the "Use Printer Offline" option under the Devices & Printers. You can enable it by right-clicking on your Canon wireless printer and disabling the option. Doing this will make your printer ready to print. 

• Plus, you can check your printer status by moving to Control Panel or Settings ( may vary according to your operating system). After that, launch the Devices and Printers or Printers & Scanners section. If you find your printer listed and set it as the default printer, everything is fine. But, if you don't, then right-click on it and select Set as the default printer.

• Also, remove the paper jams by clearing the print queues. If nothing works out, update your printer's drivers. 

If you are unable to resolve the issue, then connect with our experts via chat or call for prompt and effective solutions.

Issue 3: Canon Printer Stops Printing

Sometimes your Canon wireless printer may stop printing due to various reasons. Many technical glitches may turn your printer not to print. The printer not set up is one of the common causes of stopped printing. Besides this, the low ink levels and old or corrupt drivers may also be possible reasons for this. Luckily, many solutions are present to get rid of it. 

Solutions: To solve the issue, kindly perform the provided steps: 

• In the first step, check ink/toner levels and ensure that the ink or toner cartridges have minimum levels of ink/toner. If they are damaged, replace them. 

• You should also restart the printer and computer: Power off both devices, wait a few seconds, and power them back on.

• Cancel or delete any stuck print jobs in the print queue. Sometimes, the stuck papers might be causing the issue. 

• Update printer driver: Download & install the latest printer driver from the Canon website.

• Check paper and settings: Ensure the paper is loaded correctly and the printer settings match the document properties.

• Reset printer settings: Reset the printer to its default settings through the printer menu or settings.

• Run printer troubleshooter: Use the built-in troubleshooter in the printer software or operating system.

If the issue persists, you can connect with our live support agents via live chat or by calling us.

Issue 4: Canon Printer Not Connecting to Computer

Well, this issue isn't new and often comes in the middle of your printing. But, with the right solution and patience, you can get rid of this. Beware of resolving this issue as soon as possible. Otherwise, it will affect your devices and may damage them. Consider the following solution steps to correct this error and connect your printer to the computer once again. 

Solutions: Get the issue resolved by the following steps:  

• Your first step should be checking for the connections. Ensure the USB cable is correctly plugged into both the wireless printer and computer. If using a wireless connection, verify the printer is connected to the correct network.

• Restart devices: First, Power off the printer, computer, and router. Wait a few seconds, then power them back on.

• Update printer drivers: Expired, outdated, or corrupted drivers may cause the issue. Therefore you are required to download and install the required printer drivers from the Canon website.

• Reset network settings: For wireless printers, reset the printer's network settings. 

• Try a different USB port or cable: A broken USB cable may interrupt the connection. Hence, connect the printer to a different USB port or try a different USB cable.

Issue 5: Paper Jam in Canon Printer

Paper jam is one of the common printer issues that may result from an incorrect way of putting the papers or the dust and debris stuck inside the paper tray. Or there can be many technical glitches that may contribute to the paper jam issue in the printer. So, the first step to fix this is recognizing the root cause of it and then taking action. Look at the solutions below: 

Solutions: Resolve your issue by following the given steps:

• When you find the error, power off the printer. It will prevent further damage. 

• Remove the paper tray. If your Canon portable wireless printer has an accessible paper tray, remove it. 

• Gently remove the jammed paper: Carefully pull out the jammed paper from the printer. Be cautious not to tear the paper, and remove any small pieces if necessary.

• Check for stuck debris. Use a flashlight to check for any remaining paper or debris in the paper path. Clear them if they are found. 

• Reinsert the paper tray: If you removed the paper tray, reinsert it back into the printer securely.

• Power on the printer: Turn on the portable wireless printer and check if the paper jam issue is resolved.

If the issue continues to persist, feel free to take our help and connect with our certified experts via phone call or live chat.