How to Fix Brother HL-L2350DW Wireless Printer Offline Error?

April 15, 2025

How to Fix Brother HL-L2350DW Wireless Printer Offline Error?

If you are a Brother HL-L2350DW printer user dealing with an offline error on your printer, this is the right blog for you. Here, you will see the root causes behind this error and the effective methods to fix it. Users frequently encounter this error and find it challenging to resolve. This error can disrupt workflow and reduce productivity. As printers are sensitive to minor issues, users must know some straightforward ways to fix this error. Therefore, this blog will address 'how to fix Brother printer offline error' in detail. 

Printer Offline Issue

If we talk about what causes it, the list is never-ending. The most common reasons behind this offline error are issues with the printer connectivity, out-of-date printer drivers and firmware, incorrect printer settings, and many more reasons. This guide will help you find a suitable method for your printer.

Fix 1: Update Your Printer Firmware

This is the first method to resolve the offline error. In this method, users can simply update their firmware using the steps below: 

  1. To begin, navigate to the Brother’s official website.
  2. Then, locate your printer using the search bar.
  3. Head to the Downloads section, select your operating system version, and click Search.

Printer Offline Error

  1. After that, scroll down to the Firmware option and select the Firmware Update Tool.

Fix Brother Wireless Printer Offline Error

  1. Next, click the “Agree to the EULA and Download” option. 
  1. When the download is complete, open that file and follow the on-screen steps. 

This is 'how to fix Brother printer offline error' with ease. Let’s move on to the next method, as this method alone might not be effective.

Fix 2: Update Your Printer Drivers

Outdated or corrupted printer drivers are the main reasons for the offline status. Hence, users should regularly update them to avoid this error. Check out the steps given below to update these drivers: 

  1. In the first step, open the Control Panel on the computer.
  2. Then, head to the Devices and Printers option.
  3. When you see your printer, right-click on it and select the Remove Device option.

how to fix Brother printer offline error

  1. After that, choose Yes to confirm.
  2. Navigate to support.brother.com and locate the Downloads page.
  3. Afterward, hit the Full Driver & Software Package option.

Why won't My Brother Printer Connecting to wifi

  1. Then, open the file and follow the steps on your screen to install the drivers. 

These are the simplified steps to get a Brother printer online. If the above two methods are not effective enough, check out the other methods here.

Fix 3: Cancel the Pending Print Jobs

Pending print jobs can often cause your printer to show an offline status. In such conditions, all you need to do is cancel all those print jobs that are stopping your printer from working. 

  1. First of all, go to the Control Panel on your computer.
  2. Head to the Devices and Printers option.
  3. Now, right-click on your Brother HL-L2350DW printer when you see it.
  4. After that, select the “See What’s Printing” option.
  5. Choose the “Cancel All Documents” option.

Fix Brother Offline Printer

  1. Afterward, click the Yes option.
  2. Now, you can close the window and check if your printer is back online.

This is 'how to fix Brother printer offline error' on your printer and get back to the normal printing routine.

Fix 4: Disable the “Use Printer Offline” Option

If this option is checked on the computer, it will stop the printer from functioning well and will end up showing an offline status. Therefore, users need to disable this option as soon as possible. 

  1. First of all, go to the Settings on your computer.
  2. Then, click the Devices option.
  3. Select the Printers & Scanners option.
  4. After that, find your printer from the list of devices.
  5. Next, click on your printer and then hit the Open Queue option.
  6. Check if the “Use Printer Offline” option is checked or not.

brother printer offline issue

  1. Uncheck it if it is already checked. 

You have now successfully disabled this option. Now, it should be clear how to fix Brother printer offline error and resume printing.

Frequently Asked Questions


Question

Why Is My Brother Printer Showing Offline?

If your printer is showing offline, it indicates that there is something wrong with the connection. If the network connection is poor or unstable, it may cause the printer to go offline. Moreover, if printer drivers are not updated to the latest version, it may not allow the printer to communicate with the computer. Plus, if the print queue is overloaded with pending print jobs, it will also create issues with the printer’s status. 

Question

How Do I Get My Brother HL-L2350DW Printer to Print Again?

If you want to remove the offline status from your printer and make it print again, you can fix the connectivity. Check the connection, and if it's not set up correctly, reconnect the printer to the power supply and your computer or router. Moreover, update the printer drivers to the latest version and delete the pending print jobs that may be causing your printer to go offline.

Question

How Do I Fix Brother Printer Offline Issue on a Mac?

Learn 'how to fix the offline error on a Mac', try the following methods. For instance, you can reset the printer and computer device, update the printer drivers, and check the connectivity. Moreover, delete the print queue, remove the pending print jobs, and reinstall the printer if the issue persists. 

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